Archive for the 'knowledge sharing' Category

Dec 15 2011

Planning and Evaluating Your CoP (amplifying and other good stuff)

Today JeffJackson tweeted an embedded link to this YouTube video from the USAID KM Impact Challenge video I did with them earlier this year.  I know – I posted this already, but Jeff’s note gave it a twist. And having hung out recently with Alan (aka cogdog) Levine in Tasmania last week, I am attending to his principle that in social media, we ADD value. We don’t just retweet, rebroadcast, etc. Jeff added value.

Here’s his note: “Check out @nancywhite ‘s Full Circle Associates on Communities of Practice (CoPs). Great way to review and consider how you develop your #PLN and #AltProDev.” Wow, I had not thought about this from the perspective of a PLN (personal learning network) but it sure does work. Thanks Jeff, for helping me see another perspective.  I used the same communities of practice framework the last three weeks in my workshops in Australia about teaching and learning online. We weren’t talking about CoPs, but the framework is useful. (More on that in a subsequent post, currently in edit stage!)

For a refresher, here is the video.

Nancy White discusses various aspects of strengthening CoPs, mechanisms to measure their effectiveness and improve our understanding of how people are participating in CoPs.

To access the two items referred to in the video, please visit:

Promoting and Assessing Value Creation in Communities and Networks: a Conceptual Framework:
http://bevtrayner.com/base/docs/Wenger_Trayner_DeLaat_Value_creation.pdf

The Activity Spidergram
http://www.fullcirc.com/wp/wp-content/uploads/2011/06/SpidergramWorksheet2011.pdf

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Nov 08 2011

Reflecting on #socialartists and #change11

My week facilitating #change11, a very massive MOOC, flew by too fast for me to blink. (See these previous posts for more background.) Between being on the road so much and the distributed nature of the conversations, my head was spinning by Friday and it has taken until today to slow down, reflect and write. I’d like to reflect on both the content and process of “week 8″ where we focused mostly on the idea of “social artists” in learning and technology. Well, honestly, mostly just on the social artist bit. As always, I was too ambitious in my planned scope. I am happy it narrowed down to social artists. That was enough!

First, the process. #Change11 is structured around whatever theme or idea the facilitator of the week offers. Up until now that has been kicked off by a piece of writing, a recording or some structured artifact where the facilitator shares his or her big ideas around change, technology and learning. There is at least one synchronous event per week (more often two) hosted on the platform formerly known as Elluminate (now BB Collaborate, and I think worse for the transition). There is the #Change11 daily which aggregates posts from the lead facilitators (George Siemens, Stephen Downes and Dave Cormier), posts and tweets tagged with #Change11. There are some quasi-centralized discussion outposts on Facebook, Google+ (see this tool to find Change11 circles on G+)  and Moodle, but most of the action seems to be on blog posts/comments and Twitter. In other words, the landscape one might traverse for learning and sensemaking is broad and diverse. I’m not the only one trying to make sense of this. See “We are always catching up” http://squiremorley.wordpress.com/2011/11/04/change11-playing-catchup-part-3/#comment-190 and https://jennymackness.wordpress.com/2011/10/26/the-selfish-blogger-syndrome/#comment-1666

Of course, I didn’t structure my week around a piece of writing. I was interested in explore the experience of change and how the social artist plays a role in that experience. Instead of content slides, I ginned up a deck full of questions and whiteboard templates inviting people to express themselves together visually, textually and if so moved, to grab the mic. (The before and after slides are here, but don’t expect them to make much sense as a stand alone presentation, and more like digital traces of what we did together. ) I ended with a challenge to find stories of social artists in their learning lives and to blog and or tag them #socialartist. And of course I scheduled both session late in the game, giving few time to get it on their calendar. Did I mention I have been busy? Can you read my sense of guilt between the lines? Yup. Giulia Forsythe then invited me to a follow up session later on Monday, and we had a final hour on Friday where George and Stephen interviewed me which was both interesting and weird. I think I got a little verclempt. Ahem! Judge for yourselves!

I then tracked tags to try and read and comment on most of the blogs that either blogged in general on the #socialartist idea or took up my challenge. Here are a few of the links (and yes, I’m still catching up commenting on some of them! DO look at the comments in these posts! Lots to think about)

Here are some of the tweets archived into a Tweetdoc.

So now the content. The alleged synthesis and sense making. NOT! I don’t think I can do it, but here are the things that have been emerging for me through all these distributed conversations.

What IS a social artist?

So, what is a social artist and why did I think it might be relevant to #Change11? I’m not sure we landed on a clear definition. I started with the concept I borrowed from Etienne Wenger-Trayner, who has talked about the social artist as a person who makes the space for the social aspect of learning. Here is a quote from him from 2008 on David Wilcox’s blog which really resonates for me:

“The key success factor we’ve found is learning citizenship where learning citizenship is a personal commitment to seeing how we are as citizens in this world. Let me give you an example: I know an oncological surgeon in Ontario, Canada who asks himself how to provide the social infrastructure for patients to learn about cancer. An act of learning citizenship is to be able to use who you are to open this space for learning. I’ve come to call these people social artists, people who can create a space where people can find their own sense of learning citizenship.

“I love social artists. In fact I worship them. First because social artists know how to do what I only know how to talk about; and second because I care about the learning of this planet. I think we are in a race between learning and survival. We live in a knowledge economy where any expertise is too complex for any one person. One person can’t be an expert so anyone who can give voice to that need to work together is a social artist.

“I do a lot of consultancy work for training community leaders, but in my heart of hearts I know the real secret of those social artists is not something I can teach. The real secret of those people is knowing how to use who you are as a vehicle for opening spaces for learning.  I don’t really have the words – but I just know when I see it. It is a way of tapping into who you are and of making that a gift to the world … it’s about being able to use who I am to take my community to a new level of learning and performance.

“I want to leave you with three questions…

  • How can you act as a learning citizen in this world?
  • How can we as a group help , sustain, celebrate that capability among ourselves? If EQUAL has done a bit of that – how do we capture it, nurture it cherish it?
  • For those of you who are movers and shakers – how can you build an institutional structure that enables people to find their voice in the interests of the people they want to serve? Social artists need to fight … How can we enable a structure that enables those people to do the work that they do?

“These are urgent questions. Social innovation is a matter of the heart, not just projects. We need you to do that for the world, not just Europe”.

You can also hear Etienne talk about social artists (as well as other community issues) in this keynote from September’s ShareFair in Rome. The sketchnote above is from that session.

Jean Houston defines social artistry as:

Social Artistry is the art of enhancing human capacities in the light of social complexity. It seeks to bring new ways of thinking, being and doing to social challenges in the world.

…Social Artists are leaders in many fields who bring the same order of passion and skill that an artist brings to his or her art form, to the canvas of our social reality. (See also the Jean Houston Foundation page)

As I juxtapose Etienne and Jean’s meanings of the concept, I am finding out how to link  the roles to learning. From Etienne’s questions “How can you act as a learning citizen in this world? How can we as a group help , sustain, celebrate that capability among ourselves?” I hear the call to recognize the social acts of learning more explicitly and to attend to the people with social artistry skills. Nurture and recognize them. At the least, remove barriers to their participation. From Jean, I glean the parallels of passion and skill from art forms, to the social canvas.

The other thread was the juxtaposition of “social” and “artist” — where some had the concept of the solo artist, working alone to create a product of their work, while here the canvas is not only ephemeral through the interaction of people, but the role is inherently WITH people and social, not solitary. One person also noted the tension between the idea of a scientist and an artist which is to me one of the artificial constructs we create by dividing art and science. They have roots which intermingle.

Here are some links where people really picked up on the art part, which thrilled me.

In case you want more on visual practices, check out https://onlinefacilitation.wikispaces.com/Visual+Work+and+Thinking

Why is social artistry useful?

As the week went on and we sought out examples of social artists, and as we did this, I also realized it was useful to tease apart the social artist as a person (their role, skills, talents, way of being in the world) and the practices of social artistry which are often named as process arts, facilitation, network weaving, etc. People pointed a lot to specific practices, like the power of engaging people in using the white board in the online webinar space, how to use both silence and music instead of talking all the time, commenting on others’ blogs, helping them feel heard, designing connecting out into the world into her classroom, asking great questions, and such. I think people really resonated with these familiar practices, but we struggled with the less tangible ones. Like the kinds of people who just open up and hold space for people to be together and learn. The people who do that lightly and without manipulation. The people with big ears, big hearts and generosity of spirit. How do you tie that tangibly to education when we haven’t a clue how to measure it and I think many of us wonder if it can be learned, or it is something some of us just carry with us. The “fluffy bunny” stuff which I know, in my heart, is not fluffy at all, but very profound. I have seen the difference “being seen, heard and loved” means to people. But I can’t call it out in clear, intellectual terms that some people sought. I could not answer them. At the same time, I felt a quick kinship to those who recognized it. Are we finding our tribe? I don’t know.

Finally, it was very interesting to note that both the experiences of the synchronous gatherings (particularly the first one) and the concept of social artistry really seemed to resonate with some people, baffle some people and find no relevance for others. This was VERY interesting to me. In The Queen Has No Clothes, George wrote about feel-good commentating:

This week’s MOOC #change11 has not held my interest. Without doubt, Nancy White is a charismatic facilitator, using graphical tools to have participants express themselves and develop a particular view. I think this approach (using such graphical tools) is excellent for the participants.
I learned long ago that my wonderfully produced mathematical notes were excellent – for me. The iterrative process of producing these and improving them was valuable to me, the writer. My students needed to produce their own versions (yes, to construct their own knowledge), for this to be valuable for them. So the outcome of the process did not mean much without being a participant.
Also, there seemed to be an inordinate amount of “feel-good” commentating. Why? Could there be a cultural difference?
Hence my Tweet: the Queen has got no clothes on. There, I said it.

Tonight I responded:

I’m still chewing on what I understand to be underneath – the lack of resonance for you (and others!) about social artistry in the context of change, learning and technology.

When we moved into “interview Nancy” mode during the Friday session and George started asking me questions which felt more academic to me, I started to get some insight into the fact that while I know “inside” what social artistry is because I believe I practice it, I still can’t clearly articulate it in a way that fits in with learning theories and the deeper, intellectual grounding that many of you have. I’m a simple practitioner. So making that leap is .. well, hard.

As I listened to today’s session w/ Dave and rhizomatic learning, I kept being troubled by his reference of the rhizomatic learner as a nomad. The metaphor of the nomad — at least the romanticized notion of a nomad is a solitary being, forging off on her or his own.

This has a disconnect for the social aspect of learning for me. I’m not saying all learning must be in a social context, but a heck of a lot of it is. Those who pay attention to making that space where this learning happens play and important role. Thus the social artist.

We ran out of time and never got to the transversalist. That’s another interesting kettle of fish!

I need to go back and dig into what George meant about “feel good comments” — what makes a comment feel-good? What other qualities of comments might we use or name? A whole ‘nuther interesting thread.

The loose ends…Onward

You know what they say. Once you start looking for something you had not noticed before, you start to see it everywhere. Like when I became pregnant with my first child, I saw pregnant women everywhere where before they didn’t even show as a blip on my radar screen. So as the week went by, I kept Tweeting related #socialartist  links. For example, not change11 directly, but related social artist practices from Barbara Ganley http://community-expressions.com/2011/11/04/lessons-learned-part-one-listening/ and from the  Facebook Convo, an link to  http://en.wikipedia.org/wiki/Habitus_(sociology) from Vanessa Vaile who wrote “PS I see strong traces of habitus in Digital Habitats” which of course tickled me! I can even see glimpses of social artistry in this more general reflection on Change11 https://bigreturns.posterous.com/change11-looking-forward-and-looking-back

Habitus is the set of socially learnt dispositions, skills and ways of acting, that are often taken for granted, and which are acquired through the activities and experiences of everyday life. Habitus is a complex concept, but in its simplest usage could be understood as a structure of the mind characterized by a set of acquired schemata, sensibilities, dispositions and taste.[1] The particular contents of the habitus are the result of the objectification of social structure at the level of individual subjectivity. Hence, the habitus is, by definition, isomorphic with the structural conditions in which it emerged.
The concept of habitus has been used as early as Aristotle but in contemporary usage was introduced by Marcel Mauss and later re-elaborated by Pierre Bourdieu. Bourdieu elaborates on the notion of Habitus by explaining its dependency on history and human memory. For instance, a certain behaviour or belief becomes part of a society’s structure when the original purpose of that behaviour or belief can no longer be recalled and becomes socialized into individuals of that culture.

Habitus is the set of socially learnt dispositions, skills and ways of acting, that are often taken for granted, and which are acquired through the activities and experiences of everyday life.Habitus is a complex concept, but in its simplest usage could be understood as a structure of the mind characterized by a set of acquired schemata, sensibilities, dispositions and taste.[1] The particular contents of the habitus are the result of the objectification of social structure at the level of individual subjectivity. Hence, the habitus is, by definition, isomorphic with the structural conditions in which it emerged.The concept of habitus has been used as early as Aristotle but in contemporary usage was introduced by Marcel Mauss and later re-elaborated by Pierre Bourdieu. Bourdieu elaborates on the notion of Habitus by explaining its dependency on history and human memory. For instance, a certain behaviour or belief becomes part of a society’s structure when the original purpose of that behaviour or belief can no longer be recalled and becomes socialized into individuals of that culture.

Here are some other places where Social artistry appeared in front of me this week

Want more #Change11? The schedule is here.

The beauty of a MOOC is the way you can sail into ideas, people, memes, and streams. Here are some people and their streams I want to read more of:

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Oct 10 2011

Poultry for Progress and the Chicken of Change

One of my jobs a few weeks ago was to facilitate sessions at the Rome Share Fair. This included making sure there was some sort of blog post or notes from each session. Well, I fell behind after one session. I got my blog post up on the Graphic Facilitation workshop, and convinced Sophie Alvarez to blog about the Communities of Practice Clinic Etienne and I did, but then there were FOUR more! Mamma mia. Here is one… from the session on New Technologies and Innovative Approaches in Rural Family Poultry. (Slides below)

Antonio Rota (IFAD) and Olaf Thieme (FAO) have been working on an approach to small scale poultry farming in rural areas that offers a glimpse into the factors that help farmers succeed in putting food on their table and making  living for their families. We joked that this session could have been called “how to make a development project that works” or, riffing off of Rob Burnet’s talk on Tuesday where he talked about an attention getting technique they used, the “Chicken of Change!” (Graphic recording I did of Rob’s talk is here.)

First, a bit about the session. We kicked things off with a human spectrogram (http://www.kstoolkit.org/Human+Spectrogram) to learn  more about the 20 people who came to the session. The group was diverse; some with a lot of experience with poultry and others with less experience but plenty of interest.

While there may be more interest in the stars of livestock, cows, I’ve learned that it is poultry, goats and other small animals that are accessible to the very poor and very rural. Chickens can produce eggs and meat for high nutrition, and selling eggs and chickens brings in income.  These little chicks offer financial empowerment for women. But poultry just isn’t on the radar screen and there are not many statistics to help shine a light on chickens and ducks for development. Poultry production can contribute to the MDGs around poverty, hunger, education, gender empowerment, health, and even reduction in HIV/AIDS. Super chickens!

I realized as I listened there is a ton of common sense in our work, but what matters is listening and acting on that common sense.

Antonio and Olaf shared a story about a village poultry project that, while scientifically sound, ran into some practical problems, like the challenge of finding high volumes of local varieties of chickens well suited to a free-ranging lifestyle, and reasonable ways to get eggs hatched. (Just a side note: in our preparation, Antonio mentioned that some people talked about “free ranging” chickens as “scavenging livestock.” Hm, interesting how language might shape  our perceptions, eh?)

I was amazed how fascinating all the elements were as Antonio and Olaf told engaging stories. There were issues of vaccine distribution for Newcastle disease. Access to vaccines varies by distance from cities and the creation of vaccine networks is critical.. Poultry raising practices in general vary by distance from cities, with more intense production in peri urban and urban settings where there are more resources and capital. In the very rural areas, women have to make due with what they find locally.  And all these things need to mesh with local customs and practices. So is the big pattern emerging? Yes, context! Local knowledge and adaptation matter.

Innovation does not have to mean rocket science. 90-95% of poultry loss is from disease and then second greatest loss is predators, including humans. Villagers developed a simple basket cage to protect their chicks out a wide varieties of material. Breed choices focus on runners who can evade predators and forage in the rural areas, not a slow broiler. In the cities, you can build hen houses for more intense production.

To grow more chickens you need more birds. Brood hens only work for small production. So villagers have created simple incubators that can be built in remote locations. Think about it. If you are targeting 10,000 women with 10 hens each…where do you find 100,000 local breed chickens? Large scale breeders offer “Ferrari” birds that require a lot of feed. Then woman have to decide, “feed the birds or feed my children?” These past dilemmas have caused evaluators to say “Chickens don’t work.” But they can.

Oil lamp incubators were developed by women in Bangladesh. This and related methods are adaptable to different contexts informed by the women’s’ experiences. For example, in the past, telling women to turn the eggs every hour, around the clock was downright impractical. Sponsors provided a lot of training, but people abandoned the work after training. One woman however was successful, but not willing to turn the eggs every hour. She turned twice a day and still the eggs hatched successfully. Voila! Local adaptation.

The training was also adapted, moving from two full sequential days, to 28 days of working with the women in doing the work, solving the little problems. This reflected the hatching cycle. This is where the idea of the buffer zone of sand for the oil lamp hatchery was identified and which greatly increased success. Now new village industry is building on local breeds with locally done genetic improvement through cross breeding for village conditions. This is an important remote option of poultry breeds for the poor, rural farmers and populations.

Few institutions are focusing on poultry. There apparently is little focused research. No one is doing extensive training. So we need more networking for exchange of information on poultry production. And information that is locally and contextually adapted.

The days of projects with blanket design for rural poultry are finished at IFAD and FAO. From now on they will be specifically tailored around social, economic and location specific conditions. Marginal areas need local breeds, local knowledge and resources used for food security. Closer to urban and peri urban centers we can look more at market based systems.

We need to listen to farmers and local knowledge about what is possible and use a comprehensive approach, with motivation, training for success as well as technical advice.Antonio and Olaf offered a word of advice to the new player, BMGF. “If they only invest in one of the many technical factors they will fail. We have learned from our mistakes. We know we need a holistic approach. We want to share what we learned.”

PoultryPublication

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Jun 02 2011

Carl Jackson on Supporting Online Communities in International Development

Carl Jackson of Westhill Knowledge Group (formerly at IDS – Institute of Development Studies), colleague at KM4Dev, friend and all around smart and funny guy took 20 minutes to share some of his experiences supporting and participating in online communities in international development. He has worked with a number of IDS’s Eldis communities, including Africa Adapt. While you can peruse the communities’ websites, nothing replaces hearing about the practice of stewarding and participating IN the community.

Click below for a listen — it’s about 18 minutes packed full of practical advice.

Carl Jackson on Online Communities in Development

Here are some of the nuggets I extracted:

  • People are seeing  online communities and networks as core instruments of how we work.We can now cheaply create broad based activist networks. For example, Africa Adapt – with participatory researchers, policy makers, community advocates around climate adaptation. In 1.5 years built a sense of community, and has organized F2F events at a continental level. Used to be much harder to get off the ground. Now people prepared to give it a go or at least a benefit of a doubt.
  • Focus, focus, focus: Carl reinforced the importance of subject specific focus… this then attracts a specific kind of people
  • Some groups are harder to attract than others. On the whole, the one group where it has been harder to get awarness and buy in is with is the scientists in climate science community. In international development there is quite a strong divide between the natural scientists and social scientists. They have different networks and ways of sharing knowledge.
  • Policy makers CAN be attracted with focused offerings. Within Eldis communities had a debate between experts on food security and gender, convened by BRIDGE at IDS. Researchers and policy makers from a range of organizations.
  • Preparation for events matters. With a focused, short time frame event, they did substantial bilateral engagement w/ potential participants 3-4 weeks leading up to the date. A lot of work went into brainstorming themes they could focus on in the discussion, and in gathering and synthesizing brief bios of participants. They noticed in other discussions of this type a lot of initial energy gets soaked up in introductions, getting comfortable.
  • Open conversations with less clear focus are still important. People are looking for more increasing awareness of the landscape, who the actors are, events are, values and languages. For that kind of orientation, open discussions are still really valuable. They allow you to discover things. In time delimited, you drill down, but not much discovery.
  • Why has ELDIS community succeeded? Primary value of ELDIS communities: be in there for the long haul. When the communities  were set up there were other spaces like that, but the level of demand for ELDIS communities and level of initial participation was quite low. When you have short term performance requirements — could have bombed quickly. But the grant makers that work w/ IDS have a longer strategic vision about the value of collaboration, bringing in diverse and little heard voices – commitment was there. Seedbed for initiatives.
  • Reputation still matters: IDS has been able to – because it has established reputation for research and training beyond its online work gives a certail level of brand recognition and associated knowledge resources on the broader Eldis portal. Quality and back up that can be hooked into community spaces. Drawing on the resource guides.
  • Individually driven spaces require less support.  The largest number on ELDIS are set up by members for a blog or event, sharing documentation or share videos.  They are doing stuff in a very unsupported way beyond the provision of technical support and troubleshooting advice for things like setting up profiles and adding functionality to their personal spaces.
  • Events benefit from strong staffing and preparation. The Food security and gender event was part of a wider programmatic effort around that subject, purpose of gathering knowledge for publication. 3 people working on the preparation for 2 day event with a 2 month lead time. Carl estimates that  total time of individuals that went into prep and facilitation, follow up was 30 person days. Consider the value of convening 30 experts internationally to have a very detailed cutting edge discussion. If you’d have looked at how else, the costs of convening that kind of group logistically in a physical space – order of 5-10 x cost.
  • Design as if you are in their shoes. In thinking about design, especially new group coming together, it is important to try and think your way into where they are coming from, scenarios they might consider participating in. That’s a way of designing a process that leads to an online collaboration with as little logistical friction, anticipates some of the interests and needs they may have. Policy makers want a tractable output of feedback to policy. Researchers want highlights of current research or gather ideas for new research topics. Put yourself into the shoes of the participants and construct a process that is useful for both participants and commissioners of the event.
  • Light facilitation rules the day. Now that people are much more comfortable participating in online spaces, the facilitation needs to be when it is live needs to be much more light touch. People don’t need so much hand holding. Facilitation should not be acting as chair of discussion– neither necessary or helpful. More about holding the space, backchannel matchmaking/connecting, draw out the quite – pastoral care behind the scenes. Then the energy the participants bring to the discussion doesn’t get blocked. I don’t think you can lead discussions online, you can only nudge them
  • Any other advice? It’s important – when the community does come together in a good way, has a powerful discussion, important to translate that something as quick as possible into something tangible. There are often good intentions of producing outputs, but the wheels grind slowly, nice polished in 3 months. You have to be prepared to quickly synthesize and publish some kind of project. Rough and quick is better than polished and slow. They can immediately get the extra value.

You can find Carl on his company website, www.wkg.uk.net or on Twitter at @Carl_WKG

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May 13 2011

Finding Process Ideas From Our Networks

This linked set of tweets tells the story about why we don’t have to k now all the different processes we can use in groups, in our work. (This is also a nice Twitter Story which I can point to when we are talking aboutNetworks at CSIR in Pretoria next week!)

We need to focus not on encyclopedic knowledge, but to know

1) how to learn and practice new processes,

2) how to ask the right questions to select processes (alone and with others) and,

3) to tap the wider knowledge of our networks to identify our options.

via Students self-organize their own curriculum – storify.com.

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