International expert in
understanding and practicing online group facilitation of distributed work,
learning and community groups (presenter, writer, teacher, coach,
facilitator, rapporteur)
Designer and builder of
online interaction spaces (events, teams, learning groups)
Experienced facilitator
for live online and offline events (meetings, focus groups)
Creative, strategic
planner
Effective leader and
manager
Proven advocacy
communications, marketing, community and public relations experience
Detailed operational,
computer and Internet skills
Strong public speaker
Excellent written,
multimedia and oral communications skills
Speaks Portuguese and
experienced in working in intercultural settings
EXPERIENCE
OWNER January 1997 to present
Full Circle Associates, Seattle,
Washington
Develop collaboration
and facilitation strategies, communications, planning and Internet
collaboration solutions for non-profits, organizations and businesses.
Deliver online and
offline learning and coaching. Coach others on these skills.
Strong emphasis on the
design, deployment and evaluation of productive online interaction spaces.
Support and nurture
communities of practice (CoPs).
Expertise in online
interaction for international development.
Strategic policy
communications.
Moderate the Online
Facilitation list serve and maintain an extensive resource listing on
online communities and work groups at http://www.fullcirc.com
Instructor and founding
partner of Full
Circle Training, guest faculty for Etienne Wenger's Communities of
Practice workshop, guest adjunct faculty at Royal Roads University’s
Knowledge Management Program, Victoria, BC, Antioch University, Seattle
(Whole Systems Design Program), and former faculty for CoIl's
Knowledge Ecology University's Online Facilitation course. Frequent guest
speaker and presenter.
Co-host of the Virtual
Community conference on The
Well.
Design, implement and
moderate/facilitate online communities and workgroups including: Electric Minds, www.women2women.com, Community
Intelligence Labs (private intranet community), the former Webb.netHostUniversity.
Clients include:
Alternatives to Slash and Burn (via ICRAF), IEEE, IICD, CGIAR Gender &
Diversity Program, CGIAR ICT-KM Program, Food and Agricultural
Organization of the UN, Grassroots Policy Project, IBM, Ultraversity, University of Washington Human Services
Policy Center, Helvetas, Foundation for Health
Quality, Swedish Hospital and Medical Center, CPSquare,
Project Harmony (ICD Project and Armenian School Connectivity Project),
University of Washington School of Dentistry, Community Health Plan of
Washington, Community Health Information Technology Association (CHITA),
the Healthy Aging Partnership, Healthy Mothers, Healthy Babies, Washington
State Department of Health, Benton Foundation, Seattle King County
Department of Public Health, WA State FAS Diagnostic and Prevention
Network, March of Dimes, Good News/Good Deeds, Seattle Post-Intelligencer,
and the Seattle Chapter of the Public Relations Society of America.
CHIEF OPERATING OFFICER July 1996 to June 1997 BullsEye Internet News Service, Kirkland, Washington
Orchestrated, developed
and ran startup high technology news delivery service.
Oversaw development of
back-end infrastructure (NT network, website and Access databases)
Managed daily operations
including marketing, sales, client relations, and tech.
Developed and managed
strategic alliances.
Hired, trained and
supervised staff of nine and contractors.
DIRECTOR OF PROGRAMS AND COMMUNICATIONS November 1989 to June 1996
March of Dimes Birth Defects Foundation, Western
Washington Chapter
Managed chapter
marketing, community, government and media sponsorship/relations
efforts.
Managed chapter grants,
birth defects and infant mortality education and prevention programs.
Represented March of
Dimes on coalitions, boards and conferences.
Coordinated and execute
all print and video production.
Managed permanent staff
of six, four volunteer committees and interns.
EXECUTIVE ADMINISTRATOR, PUBLIC AFFAIRS August 1988 - October 1989
KIRO TV, KIRO Newsradio, KSEA FM, Seattle, WA
Managed $5.6 million
dollars in public service air time and linked to marketing value.
Planned, funded and
executed public service projects, programming and campaigns on radio and
television.
Coordinated corporate
community relations, needs ascertainments and contributions.
NATIONAL SALES DIRECTOR April 1984-July 1988
Assistant to the Executive Vice President
KIRO Newsradio, Seattle,
WA
Managed $5 million
national spot advertising sales for KIRO Newsradio
and KSEA.
Coordinated divisional
budgets, plans and systems.
NATIONAL COPY COORDINATOR 1982 - 1984
KIRO TV, Inc., Seattle, WA
Managed
national copy accounts.
EDUCATION & MEMBERSHIPS
BA cum laude, DukeUniversity,
Durham, North Carolina 1980
Colegio
Rio Branco, Sao Paulo, Brazil, 1974-1975
Member, Computer
Professionals for Social Responsibility (2000 to present – Board member
2003 -2004)
Member, American Public
Health Association, 1999-2000 (and previous)
Member, International
Association of Facilitators, 1999-2001
Member,
The InternationalAcademy of Digital
Arts and Sciences, 2004
