Using “the clock” on telecons

Someone asked me the other day to remind them how to use the “clock” technique on telephone conference calls. So I dug out some old image examples and put this together and created a short (under 2 minutes) podcast. The lower images are based on a template one of the Online Facilitation alumni, Ray Guyot, made for us. Thanks again, Ray! Full pictures can be found on Flickr.

Teleconference Call Facilitation Tips

The Clock

“The clock” can be used on conference calls to help people get and keep a sense of place and participation in a disembodied conf call. It can be used with structured online chats as well. Ask every one to draw a circle on a piece of paper and mark the hours like a clock. Then, each person is assigned a spot on the “clock” as they join the group. So the first person is 1 o’clock, the second 2, etc. If there are more than twelve, start adding 1:30, 2:30 etc. Use this initially to create a speaking sequence for intros, and then use it to ensure everyone speaks. Participants can make notations by names and use it as a visual tool to match names/voices/input. If you are doing multiple rounds of “speaking” vary the “starting position” on the clock.

We want to use this in a workshop, so any feedback and suggestions for improvement are appreciated!

Edit: March 17th – Ray Guyot has graciously agreed to share his clock template. Ray Guyot’s Telephone Clock Template (pdf) Thanks Ray