Full Circle Associates

I love things you can touch and play with when facilitating face to face. This is probably why I was so attracted to the “drawing on walls” involved in graphic facilitation, kinesthetic modeling and just plain PLAY as a way to work together.

I have a stack of different card decks that have been created for various purposes that I use. I wanted to share some of them, and find out what you use and how. First a disclaimer. I know many of the people who produced these sets. They have not paid me to talk about them. I disclose below which sets I got for free.

IDEO Method Cards
I’ve been using these cards for years and in almost every way except as design method cards. I use the front side with the images to get people talking to each other or jumpstart brainstorming or stalled conversations. For introductions and starters, I spread the cards on the table(s) and ask people to pick a card that they are attracted to. I don’t tell them why. Then we do introductions with the cards. Sometimes I simply ask people to introduce themselves by saying why they were attracted to the card. To  tie to the theme of the meeting, I’ll ask them to  say something about the topic using the image. This requires more creativity and often more laughter – so if you need to break the “formality” barrier, the laughter is helpful.

When I need to help a group jump out of a rut or jumpstart thinking, we pull out the images and do word association just to get the mental juices going. Again, fun, funny and it works.

The cards themselves are expensive ($49 USD). You used to be able find them online to download and print. The old download on the Stanford site doesn’t seem to work. Boo hoo! Or get creative and make your own out of magazine pictures, Flickr creative commons images or your own pictures. Method Cards – Case Studies – IDEO , some ideas on Slideshare, and Boing Boing review of the cards.

KM Method Cards
Patrick Lambe and the folks at Straitsknowledge created a deck of cards to introduce people to knowledge management and knowledge sharing methods. the frotn of the card has a little drawing, and the backs give an overview of either a method, approach or tool. I have not used them many times yet, but we’ve used them similar to the Social Media card game (which itself is a great free resource) or as a rotating conversation starter on KS methods.  Key terms are highlighted on the cards and you can tell I’m an online gal. I keep wanting to click on them to a hyperlink! They have a tips and user community site at Methodcards.net

What’s Your Story
These larger format, beautiful cards by Corban & Blair are very simple. They have story starter questions on each card designed to help people enter into conversations with each other.  Pretty.  Straightforward.

The Organizational Zoo Character Cards
The cards and the book from Arthur Shelley us animals as as a way to metaphorically look at roles and behaviors in the workplace. These involve humor and a little bit of risk – which makes them interesting. I have only played with them in  small, informal groups and have not used them with clients. I need to find an opportunity. This one again has a user community, known as the Zoo Ambassadors. (I was given a set as a trade for Digital Habitats from Arthur!)

Free the Genie
Colorful and related to the IDEO cards, these from IdeaChampions all have the same front – so no visual stimulation beyond the bright colors. The back of each card has an element or idea relating to “attend,” “intend,” suspend,”extend” and “connect. At the bottom there is a provocative quote. Again, I’ve just played with these, but I can imagine their use in strategic planning, review and brainstorming. The questions could be used as jumpstarters or ice breakers. The quotes are what I think make them unique.

The Mingle
New on the scene for me are these card sets from Parallax Consulting. (I was given two sets, one to look at and one to give away, which I shall do next week in Rome!) These are conceptually similar to the cards that stimulate stories and conversations, but they have a particular structure to use with circulating groups of up to 20 where people ask each other the question and record the answer. Later the answers are used as a way to introduce each other. The card sets are much less costly ($12.00 USD/set) which is a good thing because you write on them and would need a new set each time. The nice thing about this is that people can take their card away with them to remember the activity.  From a visual standpoint they are not about the visuals and all about the text. There are five different thematic sets, plus ideas for different applications. Again, I haven’t used these yet and hope to do so soon.

There are also thematic sets, like the clever US centric Media Heroes from Seattle’s Reclaim the Media project (though I struggle to read the tiny text!)

Do you use similar cards decks? Which ones? How do you use them?

It is so lovely having a fabulous network – including people I just barely know, but who then hook in with a moment of insight, a remix or ready to augment a forming idea or practice. Gabriele Sani from World Vision in Italy has recently done this with the Community Orientations Spidergram from our Digital Habitats book.  He saw a post I put on KM4Dev and immediately took it further!  He has taken the spidergram and put it into an Excel spreadsheet. You simply put in the values in the table on tab 1 on the spreadsheet,  and voila, a lovely spidergram image is produced (see tab 2 of the spreadsheet).

Here is the tool: CoP-Orientation-Spidergram-Tool

This is a great tool to help people visualize the diagram at a distance – when you don’t have the comfy proximity of a white board and a bunch of post it notes. I also love the visual background Gabriele put in – lovely.

Others have been sharing their spidergrams. I’ve been tagging them on Delicious. You can find my spidergram tags here: http://delicious.com/choconancy/spidergram. Here is one from Sylvia Currie that she did with Gliffy – another way to  do the activity:

So why are seeing and sharing these practices useful? Gabriele’s spreadsheet  is useful not just because he created the it, but because he tried the work within his organization, saw the need for a “tweak,” the need to “tinker” and improve — and DID IT! Then he shared it back. Sylvia’s gave us another way to “crack the nut.” This is the value of working in the open, of iterating both internally and externally.

THANK YOU, Gabriele and Sylvia. And to the rest of you, do you have a Spidergram story to share?

Monday in Sydney I ran a half day workshop on Graphic Facilitation, then we played again with graphics at the Sydney Facilitator’s network. Here are some images for fun.

Nancy White workshop – a set on Flickr (workshop)

And…

The full slideshow from the Sydney Facilitator’s network  is here. Thanks to Jeanne Walker for sharing the photos!

I have fallen deeply in love with graphic facilitation and graphic recording at face to face events. As the person doing the graphics, I listen much more deeply. That is saying something for someone who often talks a lot. But more than that, I have found that images are:

• …negotiable. Unlike words, where we make a silly assumption of accuracy, we are often comfortable asking about an image and entering easily into a conversation. This has been particularly important for me when working in intercultural settings where figuring out if we are all talking about the same or different things is REALLY important. Stories are conversation starters and help us make meaning.
• …validating. When someone takes the time to draw pictures about what someone said, they feel heard and validated. They tend to really enjoy seeing the visual artifact of their words or presentation and often take it with them. Pictures about us make us feel special. (I know that can sound a bit precious. But give me some slack!)
• …stimulate memories. Often graphic recordings of events make little sense to those who weren’t at the event. But when they hinge upon a central image or metaphor, they help us remember an event or a conversation. They are an interesting reification of what happened. Pictures help us remember.
• …anchor stories. When I have to explain what went on in a meeting, I love having the graphic recordings to tell the story. They prompt me through the key moments and conclusions. This can also be done with a slide show of photographic images. Photos help us tell stories.

As a result of my love affair with images, I now:

• try to embed a picture in every blog post
• link to pictures in delicious and Twitter
• embed images in discussion forums and email threads
• bring paper and pens to share at all face to face events.

What are you seeing in your practices?

In my ongoing learning about visual thinking and visual practices I’m always delighted to be turned on to a new web based visual tool. SwarmSketch made me jump with joy. First, about the site:

Welcome to SwarmSketch: Collective sketching of the collective consciousness.

SwarmSketch is an ongoing online canvas that explores the possibilities of distributed design by the masses. Each week it randomly chooses a popular search term which becomes the sketch subject for the week. In this way, the collective is sketching what the collective thought was important each week. A new sketch begins after one week, or after the previous sketch reaches one thousand lines, whichever comes first.

Each user can contribute a small amount of line per visit, then they are given the opportunity to vote on the opacity of lines submitted by other users. By voting, users moderate the input of other users, judging the quality of each line. The darkness of each line is the average of all its previous votes.

Dream Interpretation
2009-07-29

We are currently sketching “Dream Interpretation“, come in and contribute a line.

Alternatively, you may like to browse the previous sketches and view animations of their progression.

SwarmSketch was developed by Peter Edmunds as part of an honours project at the University of Canberra. If you have any comments or suggestions, let me know: info AT swarmsketch DOT com.

What I love about this is that you are limited to contributing just one line of limited length. So it is about the collective set of lines, not YOUR line or my line. It asks us to create together, not show off our drawing skills. It limits destruction by one person. It is a fabulous visual metaphor for many online collaboration issues. Check it out!