Whether you plan to facilitate project oriented virtual teams, online communities or focused inquiries, at the end of this 3 week course you will be equipped with the tools and practice to make a difference in your work.

Delivery Format

This is an online course presented in a web-conference asynchronous environment allowing participants to engage at their own convenience from home or office. Additionally, we will schedule one or two telephone conference calls and several field trips to experiment with other synchronous tools such as chat and instant messaging.

Participants are strongly encouraged to maintain a personal online journal in the class space and to lead or participate in a mini-work project of their choice.

The class workspace will remain open for 30 days after the course for individuals to complete projects and review materials.

A CD of the course is also made available for future reference.

Class Requirements

To get the most out of this intensive course, a minimum of 2 hours/day is required depending on your learning style. Some students report that 2.5 to 3 hours is needed. It is strongly recommended that this time be scheduled and set aside away from other daily activities, to ensure focused and uninterrupted attention. The class space will be open a few days prior to start of course with reading material and space for experimentation with the tools. Participants are encouraged to visit the site during this time to familiarize themselves with the environment.

The latest browser versions are recommended for this course (Netscape Navigator 4.7 / Internet Explorer 4.0, or higher version)

Instructors

Mihaela Moussou

Mihaela is the founder of Knowise, a training and consulting firm dedicated to enhance interpersonal communications. She has designed, hosted and facilitated all ranges of virtual environments, such as corporate virtual teaming knowledge centers, online meetings for virtual taskforces, large-scale web communities and special virtual events.

A global citizen, Mihaela lived in many different countries, speaks seven languages and feels completely at home in cyberspace. Her passion is to facilitate trust and ease with warm electronic communications which encourage creativity, knowledge sharing and group wisdom.

Nancy White

Nancy is the founder and president of Full Circle Associates, a communications consulting firm, helping non-profits and businesses connect through online and offline strategies.

Nancy is a skilled online host and facilitator who actively hones her craft on both social conversational sites and focused, work-related online communities. She is an dedicated chronicler and collector of online facilitation resources, constantly seeking to understand "what works and why" in this evolving world of online communities. She also hosts the Online Facilitation list serv.