Full Circle Associates

"This report presents the main findings, conclusions and recommendations from a study of informal and unstructured learning in small firms. The research found a wide range of formal and informal learning of different types taking place in the firms participating in the study. Many interviewees talked about the value of prior experience equipping them to do their jobs and the phrases ‘trial and error’ and ’learning by mistakes’ were mentioned frequently. There was also a preference for individual coaching and mentoring, rather than for more structured learning leading to national qualifications." LSDA (Learning & Skills Development Agency), October 2004