Oi, I'm on the Phone
It seems that more and more I'm doing phone work in addition to facilitating group processes online. So finding good pointers around group telephone work is helpful. Here is what I wrote a while back and a piece from Jonathan Finkelstein on sheduling synchronous events with online groups.
Here's another phone one from Coachamatic: Teleclass Etiquette .
posted by Nancy White at 7:44 PM
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