Saturday, March 19, 2005

Why Craigslist Works, by Craig

ChangeThis :: Why Craigslist Works, by CraigCraig Newmark's "Change This" manifesto on his online community, craigslist. He gets down to the core.
"Unless we listen to our community very carefully, theyʼll find another site that works better for them. We have many public discussion boards on our site including a feedback forum. We really listen to suggestions and complaints on the boards, and we donʼt make any big changes on the site without first discussing it with the community. Everyone has a voice on the site, and we listen to them all equally, which seems to be the most democratic approach."

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