Wednesday, September 07, 2005

Connecting Web 2.0 and Recovery 2.0

As a small time proto-geek, I really didn't have a handle on what "Web 2.0" meant. Then in my blogreader today I see danah boyd's summary, just in time. I am very interested in the emerging post-Katrina Recovery 2.0 thinking, so getting by head around web 2.0 is a prereq. Here's a bit from . danah's summary of Why Web2.0 Matters: Preparing for Glocalization
Web2.0 is about glocalization, it is about making global information available to local social contexts and giving people the flexibility to find, organize, share and create information in a locally meaningful fashion that is globally accessible. Technology and experience are both critical factors in this process, but they themselves are not Web2.0. Web2.0 is a structural shift in information flow. It is not simply about global->local or 1->many; it is about a constantly shifting, multi-directional complex flow of information with the information evolving as it flows. It is about new network structures that emerge out of global and local structures.

In order for Web2.0 to work, we need to pay attention to how different cultural contexts interpret the technology and support them in their variable interpretations. We need to create flexible infrastructures and build the unexpected connections that will permit creative re-use.

It's important to realize that Web2.0 is not a given - it is possible to fuck it up, especially if power and control get in the way. Web2.0 is a socio-technical problem and it cannot be solved in a technodeterminist way. Technology needs to support social and cultural practices rather than determining culture. Technology is architecture and, thus, the design of it is critical because the decisions made will have dramatic effects. Digital architecture is unburdened by atoms but it is not unburdened by human tendencies for control. We've already seen plenty of digital architects try to control the flexibility of their artifacts rather than allowing them to morph and evolve.

Web2.0 requires giving up control and ownership of information; information is meaningless to someone else if they can't repurpose it to make sense of it in their context. It is for this reason that technology is not enough - there will be political features of Web2.0 as technological development and cultural desires run head-on against legislation and political support of old skool information organizations. This is why IP and copyright issues are also critical to Web2.0.

Web2.0 also requires keeping local cultural values consciously present at all times. There is a great potential to be problematically disruptive, to destroy local culture while trying to support it. We all have a tendency to build our needs into technology but the value of Web2.0 is to allow everyone to build their needs into the technology, not just those doing the building. Trampling culture would be devastating.

For Web2.0 to be successful, technology and policy must follow glocalized needs and desires. This will be a complex and challenging process full of complicated issues as technologists, designers, social scientists and politicos engage in an unknown dance with very different values and pressures. This dance can and probably will disrupt nation-state and institutional structures; these groups will work hard to stop the destruction of their power. Neither China nor the RIAA really wants Web2.0 to happen and folks like them have the potential to really foul it up.

Those who believe that Web2.0 is the way to go must take on the responsibility of focusing on the people first, to keep them and their needs at the forefront of your mind while you design and build, re-design and re-build. Let the technology and business follow the desires and needs of people. Otherwise, Web2.0 could completely collapse or simply become a tool for the maintenance of structural power.
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