Darlene, Cory and Fortuitous Troll Whisperers
Popping my head up to say I'm still working like a maniac. Two links:
Here is a good post from Darlene Fichter, pointing to an equally enjoyable Cory Doctorow article recapping some ideas on working with people who create havoc in online communities. The Art of Being a Troll Whisperer:
"Lee LeFever points out a new online community related blog, Fortuito.us with a nice post with some online community advice.
We've all heard or read about the wonders of horse whisperers or dog whisperers -- now we have troll whisperers. People who can manage the most difficult people online and keep the conversation engaging, entertaining but civil"
Now, back to work!